Frequently Asked Questions?

Most frequently asked questions

  • I'm 18 just after the start of the academic year? Will I still be able to use the 16-17 Saver to get to school or college?
    A:

    Only customers aged 16 or 17 are eligible for the 16-17 Saver. 

    The 16-17 Saver will be valid for one year or up until your 18th birthday, whichever comes first. 

    If you buy a Season ticket with a 16-17 Saver discount before it expires, you can continue to use it for up to 4 months after the expiry date. The expiry date and the date that you can use your Season ticket until are shown on the 16-17 Saver. 

    Some train companies and/or local authorities offer discount products to support students getting to school and college until the end of the academic year, including customers who are 18. Check with your local train company or local authority for more information. 


  • Can I renew my 16-17 Saver?
    A:

    Yes, providing that you are still 17, you can renew the 16-17 Saver. Your 16-17 Saver will be valid up until the day before your 18th birthday.

    However, if you are approaching your 18th birthday, then you may want to consider purchasing the 16-25 Railcard as it may provide you discounts for a longer period. See railcard.co.uk for more detail. 


  • Is this a one‐off fee?
    A:

    No. The 16-17 Saver is valid for one year, or until the customer turns 18, whichever comes first.