Frequently Asked Questions?

Can visitors to Britain buy the 16-17 Saver online?

Yes, you can.

Simply click 'Buy Now' on the website homepage to get started. When you get to ‘Enter your details’ page, please choose ‘Digital 16-17 Saver’. You will need to provide a valid passport or UK driving licence or EEA national identity card number to verify your age and a passport-style photo to continue with your purchase.

Please note that before your 16-17 Saver can be issued, our team need to approve the age evidence provided (please allow up to 24 hours Monday to Friday and up to 48 hours at weekends for this to be done).

Once you have completed your purchase and your age evidence has been approved, a download code will be sent to your registered email address, along with instructions on how to download your 16-17 Saver.  If you have bought the 16-17 Saver on behalf of someone, the download code email will be sent to the person you have bought the Railcard for (cardholder email address).