Frequently Asked Questions?

Can I travel on discounted tickets if my 16-17 Saver expires before I complete my journey?

No. You will not be able to travel with your discounted tickets if your 16-17 Saver has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your 16-17 Saver before you begin and complete your journey.

To renew, please click’ Renew my 16-17 Saver’ on the website homepage to log in to your account. Once logged in, click 'Renew card' and follow the instruction on the screen to complete your purchase.